Terms & Conditions

Please read these Terms & Conditions carefully. They contain a binding arbitration provision and class-action waiver that affect your legal rights, and they limit our liability to you.

1. Agreement to Terms

These Terms & Conditions (the “Terms”) are a binding agreement between you and Trivanta Systems LLC (“Trivanta,” “we,” “us,” or “our”) governing your access to and use of our websites, applications, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not access or use the Services. If you use the Services on behalf of an entity, you represent that you are authorized to bind that entity, and “you” refers to that entity.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Services. You represent that you are not barred from using the Services under applicable law and that your use complies with all laws and regulations that apply to you.

3. Accounts and Security

You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your credentials. You agree to provide accurate information and to notify us promptly of any unauthorized use. We may suspend or terminate accounts that we reasonably believe are being used in violation of these Terms.

4. Acceptable Use

You agree not to, and not to permit any third party to:

• use the Services in violation of any law, regulation, or third-party right, or to upload classified, export-controlled, or otherwise unlawfully held information;
• reverse engineer, decompile, scrape, or attempt to derive source code or underlying models, except to the extent such restriction is prohibited by law;
• interfere with, disrupt, or compromise the integrity or security of the Services;
• resell, sublicense, or provide the Services to third parties except as expressly permitted; or
• use the Services to develop a competing product, or to transmit malware, spam, or infringing, defamatory, or harmful content.

5. Customer Content

You retain all rights in the documents, solicitations, drafts, and other materials you submit to or generate with the Services (“Customer Content”). You grant us a limited, non-exclusive, worldwide license to host, process, and use Customer Content solely to provide, secure, and improve the Services for you. You represent that you have all rights necessary to submit your Customer Content and that it does not violate any law or third-party right. You are solely responsible for your Customer Content and for maintaining your own backups.

6. AI Output; No Assurance of Compliance or Award

The Services use artificial intelligence to assist with analysis, drafting, and compliance mapping. AI output may be inaccurate, incomplete, or unsuitable for a particular purpose and must be reviewed and verified by qualified personnel before use. Trivanta does not guarantee that any output will be accurate, compliant with a solicitation or applicable regulation, or that any proposal will be deemed responsive, compliant, or result in an award. You are solely responsible for all decisions made and submissions filed based on the Services, including review for compliance with Section L, Section M, the FAR, agency requirements, and all other applicable requirements.

7. No Professional Advice

The Services and all content are provided for general informational purposes and do not constitute legal, regulatory, accounting, contracting, or other professional advice. You should obtain advice from qualified professionals before acting on anything obtained through the Services.

8. Intellectual Property

The Services, including all software, designs, text, graphics, and trademarks, are owned by or licensed to Trivanta and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for your internal business purposes. All rights not expressly granted are reserved. If you provide feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction.

9. Third-Party Services

The Services may interoperate with third-party products and data sources that we do not control. We are not responsible for, and disclaim all liability arising from, third-party services, including their availability, accuracy, or terms.

10. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Trivanta disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, secure, error-free, or that defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, Trivanta and its officers, directors, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or contract award, arising out of or relating to the Services, whether based in contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages. In no event will Trivanta’s total aggregate liability arising out of or relating to the Services exceed the greater of (a) the amounts you paid to Trivanta for the Services in the three (3) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Trivanta and its affiliates and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to (a) your use of the Services, (b) your Customer Content, (c) your violation of these Terms or any law, or (d) your violation of any third-party right.

13. Term and Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive termination will survive, including Sections 5 through 16.

14. Governing Law; Dispute Resolution; Arbitration

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered under the rules of a recognized arbitration body, rather than in court, except that either party may bring a claim in small-claims court or seek injunctive relief for intellectual-property infringement. You and Trivanta waive any right to a jury trial and agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. If the class-action waiver is found unenforceable, the remainder of this section will be null, and the dispute will proceed in court.

15. Changes to the Services or Terms

We may modify or discontinue the Services, in whole or in part, at any time. We may also revise these Terms from time to time. Revised Terms are effective when posted, and your continued use of the Services constitutes acceptance. If you do not agree to the revised Terms, you must stop using the Services.

16. General

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Trivanta regarding the Services and supersede all prior agreements. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them freely. Nothing in these Terms creates a partnership, agency, or employment relationship. We are not liable for any failure or delay caused by events beyond our reasonable control.

17. Contact

Questions about these Terms may be directed to Trivanta Systems LLC at contracts@trivantasystems.com.

Trivanta Systems LLC is an independent software provider and is not affiliated with, endorsed by, or sponsored by any U.S. government agency.